Origin Story · Volume 5 · ROCK 'N' ROLLIntroduction
The Customer Changed
In 1954 the American record business was a well-run company town that was about to be bought out by its own children, and it had no idea.
Here is what the business believed, and none of it was foolish. The customer for records was an adult. The pop chart was made in New York and Los Angeles by six major companies (RCA Victor, Columbia, Decca, Capitol, Mercury and MGM) whose professional staff chose songs from professional publishers, assigned them to contracted singers, and promoted the results through network radio. The product was smooth, adult and orchestrated. There were two other markets, and the trade papers kept them in separate charts with separate names, which tells you how separate the business believed them to be: country and western, sold to the white rural South, and rhythm and blues, sold to Black America. Rhythm and blues had been called race records until 1949, when Billboard renamed the chart, and the renaming changed the label on the drawer without changing what the drawer was for. Three musics, three charts, three sales forces, and one wall of custom, habit and radio segregation between them that everybody in the business treated as a law of nature.
Between 1954 and 1959 that arrangement fell over, and this book is about why. The short answer is not a singer, although a singer became its symbol. The short answer is that the customer changed, and the wall was load-bearing only so long as the customer respected it.
The new customer was somewhere between thirteen and nineteen years old. She (and the trade’s own research said the singles buyer was more often she than he) had money of her own, from an allowance or a Saturday job, in an economy that had more spare money in it than any economy in history to that point. She had a radio of her own, because television had just taken the living-room audience and left radio to find a new one. And she could buy music in a new format that had been designed, by accident, precisely for her: the seven-inch 45 rpm single, cheap, unbreakable, carryable, priced within a week’s pocket money. The 45 and the teenage wallet are this volume’s machine, and neither was built for rock 'n’ roll. The record and the money were both simply lying there, waiting for somebody to notice they fitted.
The introduction runs on for another 6 paragraphs, and then the book starts. 25 chapters · about 128 pages · $14.99
